A fantastic charity providing services to unpaid carers are looking for a Service Manager, based in Surrey.Location: Leatherhead in Surrey, with some working from home and within the community across SurreySalary: Circa £28,000 As Service Manager, you will take the lead in the management of the charity s care workers.Key responsibilities include:Providing professional leadership and guidance to CSWs / CSAs through supervisions and observations, and staff meetings.Ensuring maximised usage of resource hours by concise completion of rostering for sector.Take the lead in the recruitment and interviewing of CSWs/CSAs for allocated sector.Being the first port of call for any safeguarding concerns in designated sector and ensure that fact finding process is followed correctly and reports are clear and concise.Completing 70% reviews of service provision and ascertain whether a referral to Surrey County Council is required.Submitting clear reports with regards to sector performance to Senior Service Manager each week.Ensuring all administrative responsibilities of the Service Manager role are carried out promptly and concisely. The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 in Health and Social Care. Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in ..... full job details .....