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Permanent

Service Manager

Guildford
money-bag 10000-500000 Annual
2853043951
Posted 1 week ago

Are you a strong leader looking for a new challenge and career development? This is an exciting opportunity in one of Via''s partnership flagship services. Join our Via team in Surrey and use your leadership skills to make a difference to the lives of those with drug and alcohol issues! The Role Leading the Via service provision within the wider Surrey i-access integrated Drug and Alcohol treatment service the successful candidate will: Proactively manage the service, building on the best existing practice and developing new models to further improve the service. Efficiently identifying and addressing any weaknesses in the service. Understand and deliver against SLAs, KPIs, and all other agreed outcomes, ensuring that monthly, quarterly and bespoke ad-hoc reports to key stakeholders are prepared and presented effectively, showcasing successes and where relevant key areas of ongoing development. Act as an effective conduit for communication between senior managers, partners, key stakeholders, and your team. Supporting effective communication of key messages, utilising a range of formats both virtual and face to face. Develop and maintain a service risk register and working within Via''s audit framework undertake regular reviews and audits of practice, identifying and addressing any areas of risk or concern by taking corrective action. Manage financial resources within budget and support the Area Director to plan and forecast spend against strategic objectives. The ..... full job details .....

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