Customer Services AssistantSalary: Up to £25,000Location: Aylesbury, BucksWorking hours: Monday to Friday, 09:00am-17:00pmAbout us:Sanderson Recruitment have partnered up exclusively with a growing Life andamp; Pensions provider within the UK insurance market! With customer excellence at the forefront, we pride ourselves on achieving future peace of mind with customer''s life and pension policies.Our expert Customer Service team ensures smooth journeys into retirement, backed by our proven life assurance expertise and strong financial foundations for secure, reliable policies.An excellent opportunity for somebody looking to further enhance their career in administration and delivering customer service!Benefits:Full time permanent positionSalary up to £25,000 per annumDiscretionary annual bonusAnnual leave 23 days plus bank holidaysLife Assurance 4 x basic annual salaryPension - Contribution StructureKey responsibilities:Delivering high quality customer service by telephoneTo answer calls promptly dealing with them in line with procedures, ensuring that productivity and quality targets are metTo listen carefully ensuring our customer needs are metComply with complex processes and regulationsRequirements:Enthusiastic about delivering a seamless customer experienceSomeone who has excellent listening, verbal, and written communication skillsA problem solver, flexible, and adaptable to changing prioritiesComfortable switching between multiple IT applications with attention to ..... full job details .....