Our client is seeking an Account Handler which is predominately a customer service role providing administrative support to the Insurance Executives, to enhance strong customer relationships that result in high levels of retention by the delivery of excellent customer service.This is a Monday to Friday, 9-5pm, role (35hrs per week), with an hour for lunch break and based in the Ashford office.Duties to include:The preparation of initial policy and renewal reviews, ensuring all relevant and accurate information is collated in advanceAttending or undertaking client meetings as requiredManage post review meeting actions - processing changes, checking documentation, drafting post-call reports, obtaining and communicating the quotes and termsIdentify and action opportunities for cross-sales for existing clients and other Financial Services productsProcess customer''s payments in line with relevant policies and proceduresArrange and provide appropriate advice on general insurance products ensuring customers have the best policies to cover their requirementsEssential requirements:Proven track record in excellent customer service and relationship buildingUse of Microsoft Office or similar CRM systemsManage own workload and have the ability to work well under pressureMust have a full, clean driving licence and have their own vehicle, which is a must!Benefits:Salary is 22,000 to 24,000 per annum, dependant on experience26 days holiday, plus bank holidaysThe option to buy or sell 5 ..... full job details .....