A fantastic opportunity has arisen for an experienced Account Handler to join a premier insurance provider that offers comprehensive, tailored solutions for businesses and individuals across various sectors. Their services cover extensive risk management and personal cover, designed to address diverse needs.Hours 9 - 5 (Monday to Friday)If you have circa 2 years worth of experience in a similar role to Account Handler and a desire to learn then the company will offer you all the support and training you will need.Account Handler Role Summary:- Address client and insurer requests promptly, exceeding service standards and following Company procedures.- Negotiate renewals with insurers to achieve favourable outcomes for clients, maintaininghigh renewal retention rates.- Conduct active housekeeping, issuing client invoices promptly, and addressing outstanding activities.- Ensure prompt debiting of renewals, and new business and actively participate in settingup finance agreements, promptly addressing any account queries.- Assist Account Executives in broking and placing new clients, contributing to overall teamsuccess.- Identify and pursue cross-selling and upselling opportunities for appropriate products toexisting clients.- Deliver superior service by keeping promises, meeting deadlines, and ensuring professionalcommunication.- Contribute to developing and implementing operational improvements company-wide.- Maintain files appropriately for easy accessibility by others and ..... full job details .....