Infrastructure Analyst/3rd Line Support Engineer - Wintel, EUC Infrastructure, InTune, Endpoint Manager, SCCM, AD/GPo, Azure, O365/MS Exchange Online, MDM, Win10/Win11 Deployments. Permanent, Law Firm, London/Remote (Hybrid 3 Days Onsite). £70k - £80k +Bonus +Benefits Global Law Firm with significant inhouse server infrastructure seeks an Infrastructure Analyst/3rd Line Support Engineer to join the team and be involved in a mix of 3rd line support and project delivery work focusing on their Wintel Server environment comprising core Windows Server AD/GPo/AzureAD in relation to EUC infrastructure (InTune, Endpoint Manager, SCCM etc). Whilst this is an infrastructure support role which will involve significant elements of BAU support at the 3rd line you will also be involved in numerous projects including Win10/Win11 rollouts, again from an infrastructure perspective (not at the desktop) and/or deployment of End User Experience Monitoring/Digital Experience Monitoring infrastructure (with tools such as Riverbed Aternity, Aternity Agent etc) to improve the end user experience by deploying wholesale changes within the Wintel infrastructure. As the Infrastructure Analyst/3rd Line Support Engineer you will carry out BAU support, installations, upgrade, moves, maintenance and decommissioning of all Wintel Servers and related equipment adhering to a strict set of guidelines. You will also monitor and maintain all EUC infrastructure environments to ensure stability and security ..... full job details .....