Customer Service AdministratorSalary: 25,000 - 27,000Start Date: 6th January 2025Location: Hybrid (flexible once trained)Are you driven, tech-savvy, and ready to be part of a fast-growing business with an exciting future? We''re looking for a Customer Service Administrator to join our vibrant and dynamic team. With six years of success behind us and rapid growth ahead, this is your chance to be part of something special!Our workplace is fun, modern, and buzzing with energy-think annual ski trips, summer getaways to Ibiza, an office dog, music playing throughout the day, and a relaxed atmosphere with bean bags and great vibes.What You''ll Be DoingThis role is all about delivering top-notch service while building lasting client relationships. You''ll:Handle calls and emails, providing excellent support for client queries and issues.Manage contracts, troubleshoot login issues, and keep timesheets on track.Use a variety of software to maintain clean, accurate internal databases.Direct inquiries to umbrella companies and liaise with external contacts.Take ownership of improving and expanding the customer feedback process.Build strong relationships with clients, managing accounts and ensuring their needs are met efficiently and professionally.With plenty of software tools to learn and use, you''ll need a bit of tech confidence and a willingness to adapt to new systems.Why Join Us?We''ve built an amazing culture over the last six years, and we''re growing rapidly. This role offers ..... full job details .....