3rd line Technical lead Salary: up to 56k DOE Location: Borehamwood + Hybrid working Duration: Permanent We are a fast-growing MSP looking for passionate IT engineers with a thirst to develop their careers and skills whilst providing great customer care. We believe delivering a great service to our customers starts by building a supportive, nurturing (and dare we say fun!) work environment filled with a team that works hard to share in the experience of building a business that can be proud of what it does. We deliver world-class IT consultancy, solutions and support services to a growing and diverse list of clients based in London and the South East. If this sounds like an environment, you would thrive in please get in touch. Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Senior Engineer at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing Managed Services Provider, working on the latest technologies. Role summary: The Senior Engineer will work on 3rd line tasks across both our Service Desk and will be responsible for providing technical support for our Technology''s Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. You will also be required to perform a variety of proactive tasks which will help ..... full job details .....