Are you passionate about solving problems and delivering exceptional customer experiences? This is your opportunity to join a dynamic team, grow your expertise in SaaS and technology, and make a real impact on the customer journey. If you''re a problem-solver with a passion for helping others, we''d love to welcome you aboard! Ready to move your career forward? Role Info: Customer Support Agent (Tier 1) Remote based with visits to Ellesmere Port or Bradford £25,454 - £30,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-19:00, Monday - Friday Reporting to: Customer Support Operations Manager Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury''s, Post Office, Pret and More Your Background / Skills: Customer Service, Customer Support, Ticket Management, Troubleshooting, Problem Solving. About us: We are the UK''s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help ..... full job details .....