Michelle Denny Recruitment are thrilled to be working again with Lancaster Gate Assistance in their search for a First Notification of Loss (FNOL) Advisor. Are you passionate about helping people and looking to make a real difference in customer service? As a FNOL Advisor you ll be the first point of contact for customers in need, providing guidance and support when they need it most. The salary is £23,500pa, depending on experience and comes with regular bonuses and perks too. Hours are 37.5 per week, Monday to Friday, with only one in four Saturdays needed (and you ll get a full day off during that week!). Lancaster Gate Assistance is a dedicated Motorcycle Claims, Hire and Repair solution for the Motor Insurance Industry and if you are looking for a job that doesn''t suck the life out of you, you could be in luck because this modern industry leader is hiring. LGA are all about providing exceptional service to customers with their fresh and dedicated approach. The team is made up of diverse and friendly individuals who are passionate about helping customers get the support they need when life throws a two-wheeled accident curveball. As an FNOL Advisor, you ll manage the initial claims process for customers involved in motor vehicle incidents, delivering an exceptional experience from start to finish. You ll handle inbound calls, record incident details accurately, and provide compassionate, timely assistance to our customers. Your role is essential in ensuring smooth ..... full job details .....