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Permanent

Operations Manager

Leicester
money-bag 50000.00-50000.00 Annual
2858406004
Posted 1 week ago

Site Operations Manager for Luxury Student Accommodation On-Site role Monday to Friday each week with cover for one Saturday in three. Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Do you have standards and the ability to manage multiple job functions simultaneously with changing priorities? Are you the type of person who drives improvements, looks for efficient ways of working and builds robust workflows that deliver exceptional service and satisfaction? Join our dynamic team who is a leading provider of luxury student accommodation in Leicester, and make a difference in students'' lives! Responsibilities: Oversea and manage the effective sales cycle for sale of student accommodation beds; meeting sales, renewals, and referral targets. Manage site open days and tours. Maximise profits and customer satisfaction through effective take-over management. Ensure prompt resolution to student queries/questions both in person and online. Stay informed on local competition, university status, and student demographics. Maintain brand standards via physical site upkeep, staff communication, and online presence. Oversee staff recruitment, training, and mentoring. Manage contractors, ensuring compliance with health and safety standards. Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures. ..... full job details .....

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