Job title: Cloud Support Manager (M365 / Azure)Salary: 50,000 - 70,000 DOELocation: UK RemoteClearance Required: SC Clearance ( applicants need to at least be eligible)This is a great opportunity for a Support Manager to join a leading Microsoft Gold Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. You will get to work in a collaborative team at the forefront of digital transformation working with the latest cloud technologies (M365, Azure and AI / Co Pilot)The Cloud Support Manager is responsible for leading the cloud support team and overseeing the performance, availability, and maintenance of cloud infrastructure. This role involves managing the day-to-day operations of cloud-based systems, ensuring customer satisfaction, providing technical guidance, and collaborating with cross-functional teams to enhance cloud service offerings.Key Responsibilities:5+ years of experience in cloud infrastructure support or management, with ideally 2+ years in a team lead / management roleStrong technical background in Microsoft 365 and Microsoft AzureProven experience in incident management, support processes, and operational excellenceSkills in ITSMStrong knowledge of Microsoft Endpoint ManagerStrong knowledge of Microsoft Intune, such as the use of configuration and compliance policies and the packaging of complex applicationsStrong knowledge of the Microsoft Security and Compliance feature setExperience of ..... full job details .....