Salary: London - £97,414 to £106,547 / National - £86,016 to £94,080 per annum plus £5k car allowance Location: Flexible location (Regular travel to Camden will be required 3-4 times per month) Hours: 36 hours per week Contract Type: Permanent In the Summer of 2023, we embarked on our ''Connect'' programme to review the way we work to improve our homes and services and meet the evolving needs of our residents. Our transformation programme will build an organisation fit for the future and set us up to deliver our mission: to provide and maintain homes for those that need them most. We''re looking at every aspect of our organisation to deliver an improved experience for everyone who lives in our homes. We''re focused on improved housing management, housing people more quickly, improving our handling of customer enquiries, and ensuring frontline workers are more visible. We''re also reviewing how we''re structured to make sure we have the right resource and the right skills in the right part of our organisation. This brings an exciting opportunity for a Head of Integrated Performance to join our team and be part of something amazing as we continue on our transformational journey. Reporting to our Director of Performance, Quality and Compliance, you''ll be responsible for driving improvements across customer and property operations, leading teams to analyse performance information, identify issues and work with Housing Association and Business Change teams to identify and ..... full job details .....