Your new company My client is a local authority with a fascinating mix. It''s the smallest London borough with the second highest density of population in the country. The borough is based in a vibrant and upcoming part of Zone 2 in West London - with some well renowned museums, markets and parks! We are looking for a proactive and energetic Business Support Officer to be based out of 4 different family hubs across the borough to provide business and administration support to managers and front line staff across the early help service and, along with practitioners, providing a welcoming first point of contact at children''s centre sites as required across the family hubs. Please note this role is an on-site role with no remote working option due to the front-facing nature of the position. You will be required to complete an Enhanced DBS at the offer stage. Key Duties: To greet visitors and provide a welcoming first point of contact, dealing confidently and constructively with enquiries in an articulate and helpful manner; provide an efficient customer-facing service to users of Early Help and input information onto the relevant databases. Database maintenance - access and updating relevant databases and generating reports for management information in a timely and efficient manner.Maintain complex documents, reports, correspondence etc. from the information provided, using standard formats and softwareOrganise and maintain records and documents, ensure all new family''s ..... full job details .....