Windsor Castle welcomes visitors all year round, offering a unique chance to explore the world''s oldest and largest inhabited castle.Our Visitor Experience Assistants are grouped into three key areas: Visitor Services, Admissions and Retail. Each area is integral to delivering world-class service and enhancing the experience for visitors from around the globe.With these exciting roles, you''ll have the opportunity to showcase your exceptional customer service skills while contributing to Royal Collection Trust''s charitable mission.Enjoy a fulfilling summer job in a truly historic setting!Admissions AssistantAs the first point of contact for visitors, you''ll guide them through their booking, provide information about the Castle and ensure they have everything they need for their visit.Key Responsibilities:Process ticket sales efficiently in person at our ticket counters.Use online system to manage bookings and provide accurate visitor information.Upsell items such as souvenir guides, tours or charitable donations where appropriate.Support the security search process, creating a safe and secure environment for visitors and staff.Retail AssistantWorking across our shops and sales points, you''ll help to deliver a seamless shopping experience for thousands of customers.Key Responsibilities:Greet customers and provide knowledgeable advice on our range of products.Help your team reach sales targets while delivering an exceptional customer service.Replenish stock on the shop ..... full job details .....