2nd Line Desktop Support EngineerType: PermLocation: LeedsSalary: 30k OverviewWe are looking to recruit a Technical Support Consultant to work within our globally distributed IT team, to provide IT technical support from the Leeds office to all our users across the global business. Key ResponsibilitiesProvide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC buildsSupport of the IT environment, including servers, systems, networks, and other devicesTo assist on various projects and upgrades to meet Turner and Townsend''s goalsAssist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripheralsMonitor daily backups, manage asset database, and control software registerBuild positive working relationships with the business Essential SkillsAll round IT support specialist with at least three years'' experience of hands-on, remote and telephone supportExperience of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environmentHands-on experience of LAN, WAN and VPN, troubleshooting and supportProven track record of working in a support environment supporting multiple users across multiple locationsSupporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.), Anti-virus (MS Defender), Veritas BackupExec, etc.Ability to support a wide range of ..... full job details .....