Digital Content Editor Main Roles and Responsibilities - Upkeep of all digital platforms, with focus on website homepage images, videos, removing/adding items, cropping/changing images, working on discounts, issues with orders, customization etc. Communicating with website developers to fix errors, or update features - Co-create social media content plan, including regular updates as well as constantly developing new ideas. Stories, posts, reels posted on Instagram, TikTok, Facebook. - Digital/paid advertising supervision and creation - Responsible for SEO-design and send newsletters and emails based on prepared plan - Monitoring online sales through Shopify, adjusting product information based on sales figures, ensuring smooth customer experience 2. Additional - Researching, contacting and establishing relationships with influencers and social content creators - answering messages and communicating with customers - manager role on Trustpilot - communicating with call centre where necessary to update information and check quality of services - co-organising and overseeing photoshoots - Photoshop editing photos from shoots, photos for social media, editing colors for products - Video editing videos for homepage. Editing videos for Instagram reels - Maintaining digital archive 3. Support - Answering the telephone, taking orders, handling returns and dealing with customers - Answering emails - Professional but friendly communication with all customers, including in situations ..... full job details .....