A collection of 4-star luxury hotels based in the historic market town of Amersham, UK, offering first-class service, exceptional accommodations, and memorable dining experiences. These properties seamlessly blend traditional charm with modern luxury, catering to both leisure and business guests, and pride themselves on delivering unparalleled hospitality that makes every guest''s stay special.Position: Front Office ManagerReports To: Operations ManagerSalary: 35,000 per yearContract: Full-time, 40 hours per weekHoliday: 28 days, including bank holidaysHours: Shift work between 7:00 am and 11:00 pm, with weekend, evening, and bank holiday shifts required. Occasional night shifts included.Location: Amersham, UKAn experienced Front Office Manager is sought to join the team on a full-time, 40-hour per week contract. The successful candidate will be responsible for overseeing the smooth running of the front office across all properties, managing the Reception, Nights, and Housekeeping teams to ensure exceptional service for every guest. This role is key in maintaining a high reputation, enhancing guest experiences, driving revenue, and ensuring operational efficiency within budget.Key Responsibilities:Guest Experience: Lead the professional greeting of clients and visitors, ensuring consistent engagement with guests throughout their stay.Room Reservations: Manage room bookings and ensure that the reception team processes all reservations accurately and promptly.Team Leadership: ..... full job details .....