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Permanent

Tenant Support Officer

City
money-bag 21840.00-21840.00 Annual
2875152931
Posted 5 days ago

We are currently recruiting on behalf of a charity based in Birmingham which provide a variety of services for older people. They are recruiting for a Housing and Maintenance Officer on a permanent full-time basis covering schemes on the outskirts of Birmingham. The role is 35 hours per week, Monday-Friday paying 21,840 per annum rising to 24,000 in April. The successful candidate must have a clean driving license and access to their own vehicle and undergo an enhanced DBS check. Day to day duties will include: Manage supported housing services for older tenants ensuring full occupancy and quality service delivery Communicate effectively with teams to ensure consistent service across all schemes Support tenants in fostering a sustainable and inclusive community environment Administer building maintenance and management per organizational policies Assist tenants with support planning to maintain independent living Provide rent account guidance and benefits advice Identify and address tenant support needs creating and reviewing support plans Conduct regular welfare checks and provide emergency support when needed Assist with property allocations tenancy agreements and affordability checks Welcome new tenants ensuring they understand the scheme''s facilities and systems Perform building inspections and risk assessments regularly Encourage tenant participation in social and community activities Address antisocial behaviour through mediation and resolution strategies Manage ..... full job details .....

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