Job DescriptionI am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day to day 1st/ 2nd line support, troubleshooting system issues and ensuring successful delivery to customer support tickets.The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.The role offers flexibility home working and occasional on-site travel requirement. Role and ResponsibilitiesSupporting 1st/ 2nd line help desk support tickets surrounding D365 BC/ Dynamics NAVTroubleshooting system performance issues/ minor bug fixingProject based support analysis for new implementation projects Working closely with customers to provide top tier customer service and supportSkills and QualificationsExperience supporting Dynamics 365 Business Central (BC) or Dynamics NAVAbility to support system issues to 2nd line levelStrong analytical skills, with the ability to understand issues and troubleshoot effectivelyBroad modular understanding - ideally including finance, supply chain OR manufacturingExcellent communication skills written and verbal, comfortable in user facing environmentBenefitsA competitive base salary up to ..... full job details .....