Credit Control Location: Cheltenham / Hybrid Contract Type: Permanent Required Salary: upto £40,000 The Company My client is in the professional services sector The role In this role, you will deliver an effective and professional credit control service while maintaining positive relationships with our clients. You''ll be responsible for finding the most appropriate ways to ensure timely payment of our invoices. This is not a role where you will be hiding behind a keyboard sending standard emails - you will be talking regularly to our partners to resolve any issues relating to unpaid invoices and building good relationships with clients to encourage timely payments while work in ongoing. You will need to show tact and flexibility, but also perseverance and resilience. Key skills and experience Ensuring compliance with the collection policy Ensuring bills are sent in accordance with the collection policy timelines Liaising with the partners to ensure timely resolution of client queries on unpaid invoices Meetings monthly to review Debt and discuss challenging areas Liaising directly with clients'' finance teams, choosing the most effective methods to chase outstanding debts, and keeping accurate records of all conversations/communications with them Assisting the team in achieving monthly cash collection and debtor day targets Performing new client credit checks raising concerns to the Revenue Manager Escalating specific risk areas or issues to the Revenue Manager Personal ..... full job details .....