German Speaking Technical Support Saffron Walden, Essex £23,000 - £27,000 Hours: Monday Friday, weekly rotational shift patterns of the following: 8:00am 4:30pm 9:00am 5:30pm 3:30pm 12:00am (to be worked from home) Benefits: 20 days holiday + 8 bank holidays, Pension, Company Bonus Scheme, Employee perks and discount scheme, paid leave between Christmas and New Year, free parking, Hybrid working. Due to expansion, my client based in Saffron Walden is seeking a German Speaking Technical Support to join their team. We are seeking candidates who are fluent in both English and German to deal with front line enquiries via email, telephone, live chat and a ticketing system. Ideally you will have some IT or customer service experience, however junior candidates who have a passion and desire to get into an IT role will also be considered. If you are a confident, self-motivated and customer focused individual we would love to hear from you! Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. Duties: Act as a 1st line IT Support person for all incoming support enquiries. Troubleshoot the basic areas of the companies platform. Work with customers on Live chat, Email, Phone and Ticketing services to ensure they are given the best level of services possible. Handle all incoming enquiries, ensuring they are communicated with other teams if required. ..... full job details .....