We''re looking for a Welcome and Service Assistant Manager to join the team. You''ll uphold the highest of standards in the service we give to visitors. If you''re a natural motivator, who likes to lead by example to make sure every single person feels welcome and has their best day possible, then this could be the job for you. You''re likely to be jointly managing a team of staff and volunteers, so would need to be willing and able to work some weekends and bank holidays to ensure full cover. What it''s like to work here You''ll work alongside two Welcome Mangers, looking after a team of 14 Welcome and Service Assistants. We''re a busy property so you''ll provide day-to-day support for the team along with administrative tasks, attending property meetings as a welcome team representative and act as a volunteer manager for one of our three volunteer teams that support the welcome operation. You''ll work 16 hrs a week, spread across three days. You''ll be required to work one in three weekends and acting as property operational lead and support at times. Training will be predominately provided in house, working closely with the other two Welcome Mangers and team. There will also be opportunities for training externally with our Growing Support consultant and at neighbouring properties. What you''ll be doing Working across three different welcome points at Lyme, the Welcome Team is responsible for providing a great warm welcome to all our visitors, selling admission tickets, ..... full job details .....