We are seeking a dedicated and compassionate Mental Health Support Worker/Crisis Recovery Worker to join our client in Barnsley S70 area.In this role, you will provide safe and effective management of our client Community Matters Services, ensuring high-quality service delivery to clients in need of mental health support. Key Responsibilities:Deliver emotional support, advice, and guidance through face-to-face, telephone, and video interactions.Assess situations to determine risk and the needs of individuals accessing support.Make informed decisions under pressure while maintaining clear communication with clients.Accurately record new contacts and details of visits and calls using relevant electronic systems.Work in alignment with performance targets and contractual requirements, providing data and case studies as requested.Participate in individual risk assessments and reviews, developing appropriate action or safety plans to meet client needs.Encourage clients to recognize, understand, and manage factors affecting their mental wellbeing and physical health.Collaborate with partners and external agencies to ensure comprehensive support for individuals.Share information and support colleagues as part of a cohesive team environment.Communicate effectively with external stakeholders as necessary.Gather relevant literature and resources from internal teams and external agencies to assist in support conversations.Engage in training and mentoring for new staff members.Attend all ..... full job details .....